How To Re-Send An Email Receipt To A Donor

Step 1: Go to the Donations tab

Navigate to your Donations section in the platform.

Step 2: Find the donor

• Scroll through the list of successful donations, or
• Use the search to find the donor by name or email
• You can also filter by date range if needed

Step 3: Open Actions

Once you’ve found the correct donation, click Action next to the donor.

Step 4: Select “Resend Receipt”

Click Resend Receipt from the dropdown.

Step 5: Update donor details (optional)

Before sending, you can edit:

• Email address
• First name
• Last name

Step 6: Resend the receipt

Click Resend Receipt to send the updated receipt to the donor.